Returns & Refunds

itdada.com Returns & Refunds Policy

We always ensure to selling top-quality products, we also keep door open, for any reason, there may be a time when you need to exchange or return your products. Please talk to our customer services care for better assistance regarding your products.

Within 30 days

  • Most things we sell are covered by our 30-day money-back guarantee, so just return them to us unused, in their original undamaged packaging, in a saleable condition, with your receipt and we’ll give you a refund.
  • If you don’t have your receipt, as long as you have a proof of purchase we’ll exchange the item or give you a refund with vouchers.
  • If you’d like to return something we’ve delivered, just call us on 09602111410
  • If a product is excluded from our 30-day money-back guarantee, it is clearly marked by a *** next to the product name in the catalogue and on this website.

If there’s a fault with the product…

 

We’ve made it easier!

  • If you bring it back to us within 30 days with your proof of purchase, we’ll give you a
    replacement or a refund.
  • If you’ve had the product for up to 1 year, we’ll repair the product or, if that’s not possible, give you a replacement or, if that’s not possible, a refund.
  • This does not affect your statutory rights.

Further assistance please call 01842000014